POST api/InboundMessage/SendInboundMessages?email={email}

Send Inbound Messages

Request Information

URI Parameters

NameDescriptionTypeAdditional information
email

string

Required

Body Parameters

InboundDataModel
NameDescriptionTypeAdditional information
Subject

string

None.
Body

string

None.
Category

string

None.
SubCategory

string

None.
Verbiage

string

None.
EntityId

integer

None.
ProjectName

string

None.
Attachments

Collection of MailDocumentsList

None.
CaseId

integer

None.
ActivityId

integer

None.
SentDate

date

None.
RetryCount

integer

None.
Status

string

None.
CreatedBy

string

None.
Language

string

None.
CaseNumber

string

None.

Request Formats

application/json, text/json

Sample: 
{
  "Subject": "sample string 1",
  "Body": "sample string 2",
  "Category": "sample string 3",
  "SubCategory": "sample string 4",
  "Verbiage": "sample string 5",
  "EntityId": 6,
  "ProjectName": "sample string 7",
  "Attachments": [
    {
      "DocumentName": "sample string 1",
      "DocumentFilePath": "sample string 2",
      "DocumentExtension": "sample string 3",
      "DocumentFileSize": 4,
      "IsFileUploaded": true
    },
    {
      "DocumentName": "sample string 1",
      "DocumentFilePath": "sample string 2",
      "DocumentExtension": "sample string 3",
      "DocumentFileSize": 4,
      "IsFileUploaded": true
    }
  ],
  "CaseId": 1,
  "ActivityId": 1,
  "SentDate": "2025-11-25T21:43:36.6001268-08:00",
  "RetryCount": 9,
  "Status": "sample string 10",
  "CreatedBy": "sample string 11",
  "Language": "sample string 12",
  "CaseNumber": "sample string 13"
}

application/xml, text/xml

Sample: 
<InboundDataModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/ECEMessageCenterCommon.Models.Inbound">
  <ActivityId>1</ActivityId>
  <Attachments xmlns:d2p1="http://schemas.datacontract.org/2004/07/ECEMessageCenterCommon.Models.CommunicationFiles">
    <d2p1:MailDocumentsList>
      <d2p1:DocumentExtension>sample string 3</d2p1:DocumentExtension>
      <d2p1:DocumentFilePath>sample string 2</d2p1:DocumentFilePath>
      <d2p1:DocumentFileSize>4</d2p1:DocumentFileSize>
      <d2p1:DocumentName>sample string 1</d2p1:DocumentName>
      <d2p1:IsFileUploaded>true</d2p1:IsFileUploaded>
    </d2p1:MailDocumentsList>
    <d2p1:MailDocumentsList>
      <d2p1:DocumentExtension>sample string 3</d2p1:DocumentExtension>
      <d2p1:DocumentFilePath>sample string 2</d2p1:DocumentFilePath>
      <d2p1:DocumentFileSize>4</d2p1:DocumentFileSize>
      <d2p1:DocumentName>sample string 1</d2p1:DocumentName>
      <d2p1:IsFileUploaded>true</d2p1:IsFileUploaded>
    </d2p1:MailDocumentsList>
  </Attachments>
  <Body>sample string 2</Body>
  <CaseId>1</CaseId>
  <CaseNumber>sample string 13</CaseNumber>
  <Category>sample string 3</Category>
  <CreatedBy>sample string 11</CreatedBy>
  <EntityId>6</EntityId>
  <Language>sample string 12</Language>
  <ProjectName>sample string 7</ProjectName>
  <RetryCount>9</RetryCount>
  <SentDate>2025-11-25T21:43:36.6001268-08:00</SentDate>
  <Status>sample string 10</Status>
  <SubCategory>sample string 4</SubCategory>
  <Subject>sample string 1</Subject>
  <Verbiage>sample string 5</Verbiage>
</InboundDataModel>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

HttpResponseMessage
NameDescriptionTypeAdditional information
Version

Version

None.
Content

HttpContent

None.
StatusCode

HttpStatusCode

None.
ReasonPhrase

string

None.
Headers

Collection of Object

None.
RequestMessage

HttpRequestMessage

None.
IsSuccessStatusCode

boolean

None.